DELIVERY AND RETURN

DELIVERY

ALL LISTED PRICES FOR PRODUCTS, DELIVERY, AND OTHER COSTS INCLUDE APPLICABLE TAXES, VAT, AND DUTIES.

SHIPPING AND DELIVERY CHARGES MAY VARY AND WILL BE ADDED TO EACH INDIVIDUAL ORDER.

IMPORT DUTIES AND TAXES: CUSTOMERS OUTSIDE THE EU ARE RESPONSIBLE FOR ANY CUSTOMS FEES, TAXES, AND OTHER IMPORT CHARGES RELATED TO RECEIVING THE SHIPMENT.

VIEW ESTIMATED DELIVERY TIMES FOR THE FOLLOWING LOCATIONS:

COUNTRY – ESTIMATED DELIVERY TIME:

DENMARK - 1-2 BUSINESS DAYS
NORWAY – 2-5 BUSINESS DAYS
SWEDEN – 2-3 BUSINESS DAYS
UNITED KINGDOM – 2-4 BUSINESS DAYS
GERMANY – 2-3 BUSINESS DAYS
SWITZERLAND – 2-3 BUSINESS DAYS
NETHERLANDS – 2-3 BUSINESS DAYS
BELGIUM – 2-3 BUSINESS DAYS
ITALY – 3-5 BUSINESS DAYS
FRANCE – 2-4 BUSINESS DAYS
SPAIN – 3-5 BUSINESS DAYS
UNITED STATES – 2-5 BUSINESS DAYS
AUSTRALIA – 4-6 BUSINESS DAYS

WE DELIVER WORLDWIDE. IF YOUR DESIRED DELIVERY COUNTRY IS NOT LISTED, REFER TO THE DELIVERY TIME OF A NEARBY OR COMPARABLE COUNTRY AS A REFERENCE. PLEASE NOTE THAT ACTUAL DELIVERY TIMES MAY VARY DUE TO LOCAL CONDITIONS AND THE COURIER'S ROUTES.

PRICES ON THE WEBSITE ARE SHOWN IN THE CURRENCY ASSOCIATED WITH THE SELECTED COUNTRY. THE CURRENCY CHARGED DEPENDS ON THE DELIVERY ADDRESS.

PLEASE BE AWARE THAT CHANGING THE DELIVERY COUNTRY MAY AFFECT BOTH PRICES AND SHIPPING COSTS.

YOUR ORDER WILL BE SHIPPED TO THE ADDRESS OR PARCEL SHOP YOU SPECIFY DURING CHECKOUT.

YOUR ITEM WILL GENERALLY BE DELIVERED ON WEEKDAYS, MONDAY TO FRIDAY. DELIVERY TIMES DEPEND ON THE COUNTRY AND COURIER USED.

PLEASE NOTE: THE RISK OF THE GOODS TRANSFERS TO YOU UPON DELIVERY. IF THE PACKAGING IS DAMAGED, YOU SHOULD REFUSE TO ACCEPT THE ITEM. IF YOU WISH TO FILE A COMPLAINT ABOUT DEFECTS OR ISSUES, YOU MUST INFORM US. PLEASE REFER TO THE "WARRANTY" SECTION FOR MORE DETAILS.

DELIVERY COSTS:

DENMARK: STANDARD DELIVERY WITH GLS OR BRING: 1–2 BUSINESS DAYS
PRICE: 39 DKK (FREE SHIPPING ON ORDERS OVER 700 DKK)

EUROPE: STANDARD DELIVERY WITH GLS: 2–5 BUSINESS DAYS
PRICE: 60–200 DKK (DEPENDING ON DESTINATION)

OTHER COUNTRIES: STANDARD DELIVERY: 5–7 BUSINESS DAYS
PRICE: 200 DKK

NOTE: DELIVERY TIMES ARE ESTIMATES.

RETURN – HOW TO DO IT

YOU HAVE UP TO 30 DAYS FROM THE ORDER DATE TO RETURN YOUR ITEM.
JUST MAKE SURE IT’S UNUSED, WITH ALL TAGS AND HANG TAGS INTACT – AND IN THE ORIGINAL PACKAGING.

STEP-BY-STEP:

GO TO THE RETURN PORTAL: HTTPS://BLKLAB11.FLOATANALYTICS.COM/

ENTER YOUR ORDER NUMBER AND EMAIL (E.G. #20200000).

TELL US BRIEFLY WHY YOU’RE RETURNING THE ITEM.

REMEMBER TO GET A RECEIPT – IT’S YOUR PROOF THAT THE PACKAGE HAS BEEN SENT.

REFUND

WHEN WE RECEIVE YOUR RETURN, WE’LL TRANSFER THE MONEY BACK TO THE PAYMENT CARD YOU USED.

FOR RETURNS, A FEE OF DKK 39 WILL BE DEDUCTED FOR HANDLING AND SHIPPING COSTS.

REFUNDS ARE USUALLY PROCESSED WITHIN 2–9 BUSINESS DAYS – AND THE MONEY GOES DIRECTLY TO YOUR ACCOUNT OR CHOSEN PAYMENT METHOD.

EXCHANGE?

NEED ANOTHER SIZE, COLOR, OR STYLE? NO PROBLEM, WE’VE GOT YOU!

EXCHANGES ARE QUICK, EASY, AND COMPLETELY FREE THROUGH THE BLK.LAB11 EXCHANGE PORTAL.

JUST GO TO HTTPS://BLKLAB11.FLOATANALYTICS.COM/ AND FOLLOW THE INSTRUCTIONS. EASY, FAST, AND FREE FOR YOU!